Module 1 – The basics,
Module 2 – The floor,
Module 3 – Practice & aptitude test

april 16, 2020 2:00 pm Published by


In this module you will learn all the ins and outs of the FWR. What the FWR aims and how the FWR works. In order to understand the FWR well, we also dive deeper into the principles of Activity-oriented Working, the workplace concept that underlies the FWR. And how to deal with different work processes and work forms. How does agile fit within the FWR (or not)? After this module you will be able to carry out an inventory and translate it into a spatial-functional program of principles that is compliant with the frameworks and standards of the FWR.A selection of the topics that will be discussed during this module:

  • Workplace concepts
  • TPAW at a glance
  • Introduction to the FWR
  • FWR and the Government Office
  • The National Housing System
  • Qualitative and quantitative frameworks of the FWR
  • The building blocks of the FWR.


After gaining knowledge about the basis of the FWR, in module 2 we will go deeper into how you can put this knowledge into practice. How do you test whether a spatial-functional program of principles meets the housing needs of a user? And if you can think about the ideal design for your FWR work environment, what will it look like? We also take you along in the processes, roles, responsibilities and interests that occur in the Master plans and associated projects. Many players are involved in government housing: DGOO, the RVB, a GO and the CDV, to name a few. And of course the user himself. It is sometimes forgotten. By better understanding what is involved in master plan projects, it becomes easier to look for the common denominator and to create added value in those projects. A selection of the topics that will be discussed during this module:

  • Design your own FWR floor plan
  • Master plans and master plan projects
  • Roles and responsibilities in master plan projects
  • The process of a master plan project
  • User participation: communication and change management


In this module we put the FWR into practice. This day we have guest speakers from DGOO, RVB and CDV. They tell us more about their field of work, vision and ambitions. And make this concrete through practical examples. A great opportunity to debate about the FWR and the best approach to achieve successful housing projects. This day we are guests in a State Office. The host shows us around the Rijkskantoor and takes us along in their project, experiences and lessons learned. In addition, as a group we will work on a number of cases that have been submitted by the participants themselves. We do this interactively, together with the other participants. At the end of this module an aptitude test follows. With which you can call yourself “FWR expert” after obtaining the certificate. To prepare for the aptitude test, participants must take into account an additional study load of 20 to 40 hours (depending on prior knowledge and experience).

MODULE 1 – THE BASE In this module you will learn all the ins and outs of the…


april 16, 2020 1:00 pm Published by

The implementation of an FWR working environment requires a lot of change from an organization. Time, Place and Device Independent Working (TPAW) is the foundation of the FWR and is based on the integrated approach between the physical, virtual and mental working environment. This requires a different way of working, management and other facilities. A large spectrum to oversee, manage and change. Especially if you as an organization are no longer in charge of everything.

The actual development and realization of supported FWR work environments proves to be very challenging in practice. An important reason for this is the involvement of various parties with their own assignments, roles and responsibilities within the government housing system. The Central Government Real Estate Agency, together with the group service provider (CDV), is responsible for the ‘bricks’ (building, housing and facility services) and the ICT service provider Pand and the internal ICT organization of a department for property and user-related ICT (‘bytes’). ). The development, implementation and maintenance (safeguarding) of “behavior” – the “soft side” of TPAW – is seen as a task and responsibility of end users.

How do you ensure in this dynamic playing field that the FWR working environment fits in well with the needs of the end users, meets the frameworks of the FWR, and project objectives are achieved simultaneously? What is needed in the process to ensure that the end user can and wants to work in an optimal way within the FWR? This may include what an organization can organize itself to optimally support employees, such as appropriate facilities (housing, ICT) and appropriate policy (organizational culture), such as ‘engagement’; how do you guarantee support for the concept formation and programming of the FWR work environment and ensure that end users are intrinsically motivated to make correct use of the FWR work environment?

We achieve the optimal way of being able and willing to work by focusing on developing together & changing together. Develop together, because being involved in the development and design of the FWR working environment stimulates support and ownership among the end user. Which subsequently leads to, among other things, fewer adjustments after commissioning. Change together, because from this ownership employees feel involved in the intended way of working (behavioral change) that is necessary for the FWR working environment to succeed.

  • A selection of the topics that will be discussed during this module:
  • Setting up a powerful storyline.
  • Take your stakeholders along in the story (why, how and what) of the new way of working.
  • What’s in it for them?
  • Visual communication tools that help you tell the story of the FWR.
  • The development of an activity program, a “timetable” which maps out when and how stakeholders are involved. And what this yields for the end user and the project organization.
  • The TPAW scan, a smart, multifunctional tool that helps with e.g.
    • Program and process management when implementing TPAW.
    • demarcation and coordination between project teams CDV, RVB, IDV and end users.
    • expectation management.
    • stakeholder engagement and support creation.
  • Workplace Nudging, stimulating desired behavior by making it more fun or easier.
  • Practical examples of the above tools and methodologies within various master plan projects.

After this module you will be able to properly map out the story behind the change assignment and share it with your stakeholders. You have learned how a development program contributes to a successfully utilized FWR working environment. Get to know the Workplace Nudging change methodology. And you got to know various (FWR specific) engagement tools.

The implementation of an FWR working environment requires a lot of change from an organization. Time, Place and…